Support 24/7: +48 61 646 07 77
We work with several geographically independent DCs and public cloud solution providers. We have a team of administrators available 24/7, 365 days a year, ensuring the continuity of our clients' services. Our helpline is always available, whatever the time of day. In addition, we also have DevOps on board to ensure the smooth development of your e-commerce.
Rapid shop recovery
Minimising losses, avoiding unavailability
Dispersion of data and services
Maximum reduction in risk of ransomware attack
Reversing the negotiating position after an attack
Continuity of your e-business
Disaster Recovery Plan (DRP) is an essential part of any online shop’s strategy, to ensure data security and business continuity in the event of a disaster or other unforeseen events. In an e-commerce environment, where every minute of downtime can translate into significant financial losses and loss of customer loyalty, having an effective DRP plan in place becomes crucial.
The DRP sets out procedures for dealing with crisis situations, from securing data to rapid service recovery to communicating with users and clients. Key to this is the use of appropriate backup technologies and system redundancy to enable shop operations to be restored in the shortest possible time.
Building an effective Disaster Recovery Plan (DRP) for an online shop requires a strategic approach and consideration of several key steps. First, a careful risk analysis is essential to identify potential threats to your e-commerce business. Next, it is crucial to define restoration objectives (RTOs and RPOs) to help prioritise and expect service restoration times as well as the maximum tolerable period of data loss.
The next step is to design the infrastructure with redundancy and automatic failover, using cloud services for flexibility and scalability. Developing detailed emergency response procedures, including communication plans with the team and customers, is also important.
Regular testing and updating of the Disaster Recovery Plan (DRP) are key to ensuring readiness for any failures and continuous protection of the online shop. The DRP tests enable verification of the effectiveness of the planned procedures for responding to different emergency scenarios, identifying potential weaknesses and areas for improvement. This allows you to quickly adapt your plan to changing technological and market conditions and to the evolution of the e-commerce infrastructure itself.
The DRP update allows the integration of new tools and technologies that can significantly reduce response and recovery times, minimising the risk of downtime. Consequently, regular testing and continuous updating of the DRP underpin the unwavering continuity of your online shop, ensuring maximum protection against unforeseen events.
We are a team specialised and experienced in working on various technologies related to large e-commerce. We work mainly on the Magento framework, Windows and Linux systems, as well as Microsoft, Google, Amazon cloud services.
Our long-standing cooperation with Centuria is based on high trust and partnership approach to projects, but also on the camaraderie within the project teams. Flexibility, good communication and our sense of security resulting from the support of a team of experts very familiar with Magento make us ready to recommend Centuria to others. We feel that we can always rely on them.
Strix
Centuria is a proactive business partner that doesn't wait for us to make a move, but independently looks for needed solutions or improvements that we can implement together. Together we have been working for years for the success of one of the largest Magento instances in Poland. Sincerity in cooperation and professional advice, which we are happy to use for years, are invaluable to us. With a clear conscience, we can recommend Centuria as an infrastructure expert.
Snowdog
We want to deliver high value to our customers. The key to ensuring the secure and smooth operation of Magento stores is the right server solutions. We needed a proactive partner in this area, one that looks for the best possible solutions itself and is very proactive. Centuria, with whom we have been working for about 2 years now, is such a partner for us. We really like how they streamline and organize every project they start working on. Centuria is a partner we trust and can recommend as an expert in server solutions for Magento.
Growcode sp. z o.o.
We have been working with Centuria for many years, valuing the team's extensive knowledge, experience and flexibility. The company stands out for its extremely professional approach to support and high responsiveness to the tickets we throw in. It is a great advisor on IT infrastructure management. A reliable business partner for the implementation of large e-commerce projects on Magento - definitely worth recommending.
Advox Studio
We highly value cooperation with Centuria for their proactive approach, expertise and commitment at every stage of the project. Centuria's team has helped us more than once in selecting server solutions for our clients, and thanks to their experience and professional support, we have received solutions tailored to specific business needs. We recommend Centuria to anyone who needs a reliable and competent partner in the area of IT infrastructure.
Spyrosoft Ecommerce S.A.
In our opinion, Centuria is distinguished above all by acting in the interests of the client's company. Working with them, you can count on a personalized and individual approach to even the most difficult cases. We feel that the proposed solutions are "tailor-made" to our needs, by involving our agency in the process of their creation, based on joint discussions of possible solutions.
Lizard Media
I value the cooperation with Centuria above all for its professionalism and expertise related to Magento. This is an invaluable asset in critical situations. The 24/7 support gives great peace of mind to both us and our clients. I strongly recommend Centuria to anyone who takes business seriously and counts on a professional, stable partner for the development of their business.
Panda Group
Together with Centuria, we are developing one of the largest e-commerce sales platforms based on Magento in Poland. Professionalism and high commitment directly translates into results. Centuria are specialists in administration and management of infrastructure with a very complex structure and a multitude of links between systems. The continuity and availability of the aforementioned system since the beginning of our cooperation is maintained in a way that meets our requirements, and orders are carried out with the utmost care.
Castorama Poland
The team never left us wondering if things were getting done. We instead had full confidence that this knowledgable team knew what to do and that they'd get it done. I write this review because changes within our organization moved us in a different direction and we now no longer work with Centuria. To show my appreciation for their attentiveness and effectiveness
mTab
Due to the specific nature of our e-commerce project gear.cdprojektred.com, we needed a reliable partner well-versed in modern technologies to quickly and efficiently implement the infrastructure for our application. Centuria handled the task in an exemplary manner and additionally ensured the stability of sales during the large promotional campaigns we were conducting.
CD PROJEKT RED STORE
What makes a DRP for e-commerce different from a standard disaster recovery plan?
The DRP for e-commerce takes into account the specifics of the online business, focusing on protecting transactions, customer data and continuity of access to the online shop, essential for maintaining customer trust and loyalty.
How often should the Disaster Recovery Plan be tested?
It is recommended that full DRP tests are carried out at least once a year or after any significant change in infrastructure or software to ensure the plan is up to date and effective.
Does the DRP provide protection against cyber-attacks such as ransomware?
Yes, an effective DRP includes policies and procedures to minimise the risk of attacks and to quickly restore systems and data when they occur, protecting against data loss and downtime.
What elements of the e-commerce infrastructure are key in the DRP?
Key elements include database management systems, application servers, payment systems, customer data and third-party service and supplier integrations that require special protection and recovery plans.
What will I receive as part of my partnership with Centuria's Disaster Recovery Plan service?
Thorough security analysis of the current infrastructuredesign, including pricing of the solution, implementation, incident simulation and maintenance of the service in accordance with the best standards on the market.
How does the price of the Disaster Recovery Plan services provided translate into the effectiveness of their implementation and the results achieved?
The price is heavily dependent on the scale of the DRP expansion. The more risks
addressed by the DRP project, the more expensive the solution itself will be, for example due to the
diversification of
Data Centre /
geo-redundancy of environments.
In the event of a server room failure, what solutions does Centuria adopt?
Centuria operates several independent Data Centre providers in Poland and abroad and uses the resources of major public cloud providers such as Amazon Web Services, Google Cloud Platform, Microsoft Azure.
In the event of a problem with a shop application / hacking attack, what is the process for the customer to communicate with support?
We operate a technical first-line support team which monitors environments and responds to all reports and failures 24/7. Failures can be reported via our reporting system, by telephone or by e-mail. We react immediately!
What is the restoration time for my shop in case of data loss?
It depends, among other things, on the level of complexity and extension of the environment, but also on how serious the incident was in terms of its consequences. The restoration process can take anywhere from a few minutes to several hours.
How does the DRP take into account the specifics of e-commerce activities operating in different international markets?
The DRP for international operations takes into account the diversity of data protection regulations, the operational specificities in the different markets and the potential risks associated with time and geographical differences, adapting restoration plans to these requirements.
