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We work with several geographically independent data centres and public cloud solution providers. Our team of administrators is on hand 24/7, 365 days a year to ensure your operational continuity. Our support line is available at all times. In addition, our DevOps team oversees the smooth development of your e-commerce platform.
Quick restoration of your shop's operations
Minimisation of losses, avoidance of unavailability
Distributed data and services
Maximum reduction of ransomware attack risk
Reversal of negotiating leverage after an attack
Continuity of your e-business
A Disaster Recovery Plan (DRP) is an indispensable part of any online shop’s strategy, aimed at ensuring data security and business continuity in the event of a failure or other unforeseen circumstances. In an e-commerce environment, where every minute of downtime can translate into significant financial losses and the erosion of customer trust, having an effective DRP in place is paramount.
A DRP sets out procedures for handling crisis situations, covering everything from data backup and rapid service recovery to communication with users and customers. Central to this is the use of appropriate backup technologies and system redundancy, enabling the platform to resume operations as swiftly as possible.
Building a comprehensive Disaster Recovery Plan (DRP) effectively requires a strategic approach and several key steps. The starting point is a thorough risk analysis to identify potential threats to your e-commerce business. From there, recovery objectives (RTO and RPO) need to be established, helping to set priorities and define expectations around service restoration time and maximum tolerable data loss.
The next step is designing infrastructure with redundancy and automatic failover, leveraging cloud services to ensure flexibility and scalability. Equally important is the development of detailed disaster response procedures, including communication plans for both the internal team and customers.
Keeping your Disaster Recovery Plan (DRP) regularly tested and updated is essential to make sure your e-commerce platform remains protected and prepared for any eventuality. Testing makes it possible to verify the effectiveness of planned response procedures across various crisis scenarios and to pinpoint weaknesses and areas requiring improvement. This allows you to quickly adapt the plan to changing technological and market conditions, as well as to the evolution of your e-commerce infrastructure.
Updating your DRP facilitates the integration of new tools and technologies that can considerably shorten response and recovery times, reducing the risk of downtime. Together, regular testing and continuous updates of the DRP form the foundation for the uninterrupted operation of your online shop, ensuring maximum protection against unforeseen events.
We are a team of specialists with experience across a wide range of technologies used in large-scale e-commerce. We primarily work with the Magento framework, Windows and Linux systems, as well as cloud services from Microsoft, Google, and Amazon.
Our long-standing cooperation with Centuria is based on high trust and partnership approach to projects, but also on the camaraderie within the project teams. Flexibility, good communication and our sense of security resulting from the support of a team of experts very familiar with Magento make us ready to recommend Centuria to others. We feel that we can always rely on them.
Strix
Centuria is a proactive business partner that doesn't wait for us to make a move, but independently looks for needed solutions or improvements that we can implement together. Together we have been working for years for the success of one of the largest Magento instances in Poland. Sincerity in cooperation and professional advice, which we are happy to use for years, are invaluable to us. With a clear conscience, we can recommend Centuria as an infrastructure expert.
Snowdog
We want to deliver high value to our customers. The key to ensuring the secure and smooth operation of Magento stores is the right server solutions. We needed a proactive partner in this area, one that looks for the best possible solutions itself and is very proactive. Centuria, with whom we have been working for about 2 years now, is such a partner for us. We really like how they streamline and organize every project they start working on. Centuria is a partner we trust and can recommend as an expert in server solutions for Magento.
Growcode sp. z o.o.
We have been working with Centuria for many years, valuing the team's extensive knowledge, experience and flexibility. The company stands out for its extremely professional approach to support and high responsiveness to the tickets we throw in. It is a great advisor on IT infrastructure management. A reliable business partner for the implementation of large e-commerce projects on Magento - definitely worth recommending.
Advox Studio
We highly value cooperation with Centuria for their proactive approach, expertise and commitment at every stage of the project. Centuria's team has helped us more than once in selecting server solutions for our clients, and thanks to their experience and professional support, we have received solutions tailored to specific business needs. We recommend Centuria to anyone who needs a reliable and competent partner in the area of IT infrastructure.
Spyrosoft Ecommerce S.A.
In our opinion, Centuria is distinguished above all by acting in the interests of the client's company. Working with them, you can count on a personalized and individual approach to even the most difficult cases. We feel that the proposed solutions are "tailor-made" to our needs, by involving our agency in the process of their creation, based on joint discussions of possible solutions.
Lizard Media
I value the cooperation with Centuria above all for its professionalism and expertise related to Magento. This is an invaluable asset in critical situations. The 24/7 support gives great peace of mind to both us and our clients. I strongly recommend Centuria to anyone who takes business seriously and counts on a professional, stable partner for the development of their business.
Panda Group
Together with Centuria, we are developing one of the largest e-commerce sales platforms based on Magento in Poland. Professionalism and high commitment directly translates into results. Centuria are specialists in administration and management of infrastructure with a very complex structure and a multitude of links between systems. The continuity and availability of the aforementioned system since the beginning of our cooperation is maintained in a way that meets our requirements, and orders are carried out with the utmost care.
Castorama Poland
The team never left us wondering if things were getting done. We instead had full confidence that this knowledgable team knew what to do and that they'd get it done. I write this review because changes within our organization moved us in a different direction and we now no longer work with Centuria. To show my appreciation for their attentiveness and effectiveness
mTab
Due to the specific nature of our e-commerce project gear.cdprojektred.com, we needed a reliable partner well-versed in modern technologies to quickly and efficiently implement the infrastructure for our application. Centuria handled the task in an exemplary manner and additionally ensured the stability of sales during the large promotional campaigns we were conducting.
CD PROJEKT RED STORE
What distinguishes a DRP for e-commerce from a standard disaster recovery plan?
The DRP for e-commerce is built around the specific nature of online business, with a focus on protecting transactions, customer data and uninterrupted access to the store. It is essential for preserving customer trust and loyalty.
How often should the Disaster Recovery Plan be tested?
Full DRP tests are advisable at least once a year, or following any significant changes to your infrastructure or software, to keep the plan current and effective.
Does the DRP provide protection against cyber-attacks such as ransomware?
Yes, a robust DRP encompasses strategies and procedures to minimise attack risks and ensure quick restoration of systems and data, safeguarding your business from data loss and operational downtime.
Which elements of e-commerce infrastructure are key to a DRP?
Key elements include database management systems, application servers, payment systems, customer data, and integrations with external services and providers, all of which call for dedicated protection and recovery plans.
What can I expect from Centuria's Disaster Recovery Plan service?
A thorough security analysis of your current infrastructure, solution design with cost estimation, implementation of the plan, incident simulations to test readiness, and ongoing service maintenance following industry best standards.
How does the price of the Disaster Recovery Plan service translate into the effectiveness of implementation and the results achieved?
Pricing depends largely on the scope of the DRP. The broader the range of risks addressed, the higher the cost of the solution; for instance, due to data centre diversification or geo-redundancy.
How does Centuria handle a data centre outage?
Centuria works with multiple independent data centre providers in Poland and abroad, while also leveraging the infrastructure of leading public cloud platforms such as Amazon Web Services, Google Cloud Platform, and Microsoft Azure.
What is the process for communicating with support in the event of issues with the shop application or a hacker attack?
Our first-line technical support team monitors environments and responds to all reports and failures 24/7. Failures can be reported through our incident management system, by phone or by email. We respond immediately!
How long does it take to restore a shop in the event of data loss?
This depends on a range of factors, including the complexity and size of the environment and the severity of the incident. The restoration process can take anything from a few minutes to several hours.
How does the DRP take into account the specific nature of an e-commerce business operating in different international markets?
The DRP for international operations accounts for the diversity of data protection regulations and the specific operational characteristics of individual markets. It also addresses potential risks associated with time zones and geographical differences, adapting recovery plans accordingly.
